Friday, 13 January 2017

Amazon | Position Customer Service Associate | Any Degree | 2017 Batch | Off Campus Drive | Pune Gurgaon

Amazon is hiring for Position Customer Service Associate from Any Degree from 2017 Batch in Off Campus Drive in Pune and Gurgaon on 18th January and 20th January 2017.

Name of the Company: Amazon

Website of the Company: www.amazon.com

Industry Type: KPO/BPO

Details of the Company:
Amazon.Com – a position the place builders can build. We rent the sector's brightest minds and offer them an atmosphere wherein they may be able to invent and innovate to give a boost to the expertise for our customers. A Fortune one hundred manufacturer situated in Seattle, Washington, Amazon is the worldwide chief in e-commerce. Amazon presents the whole thing from books and electronics to attire and diamond jewellery. We function web sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, uk and united states, and hold dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Amazon groups in India work on complicated industry challenges to innovate and create effective options that enable quite a lot of Amazon organizations, including Amazon web pages internationally as well as support repayments, Transportation, and Digital merchandise and services just like the Kindle household of drugs, e-readers and the shop. We're proud to have probably the most best skill and powerful leaders with demonstrated experience working to make Amazon the Earth’s most customer-centric manufacturer. Join us on our journey to be Earth’s Most purchaser Centric organization.

Position: Customer Service Associate

Qualification: 
  • Students passing out in 2017 – BE (All Streams), BSC, BCS, BCA, other UG Degree, Diploma (All Strems), MCA, MBA, MSC, MCS, ME etc.

Interview Location: Pune, Maharashtra and Gurgaon, Haryana

Package: CS :-179000 to 207000 (Variable CTC) depending on the Skill being hired for (voice, email, chat). 

Benefits (Additional):
  • Sodexo Meal Vouchers – 13200 (i.e. 1100 per month)
  • Transport Allowance for Day Shift – 18000 (I.e. 1500 per month)
  • Night Shift Allowance – 115 per night shift
  • Night Shift has home pick and home drop (in lieu of transport allowance)
  • Insurance – Medical, Life and Accident
Requirements:
  • Excellent communication (written and verbal)
  • Comprehension and problem solving skills
  • Familiarity with MS-Office, Internet Explorer
  • Good typing skills.
  • Willing to work in a 24*7 environment 

Job Description (JD):
  • Job of Customer Service Associate involves communicating with customers through different mediums (Email, Chat and Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.
  • Know more at: https://drive.google.com/file/d/0B7jwMGCaO6RZd19xTUJuaHZFRm8/view?usp=sharing

Placement Procedure:
All rounds are elimination rounds
  • Personal Introduction Round
  • Online Written Versant Test
  • Voice Versant Test (Conducted Over a telephone)
  • Operations Manager Round 

Apply to this Job:
Pune Candidates: Apply Now
Gurgaon Candidates: Apply Now